Chai Ghai: 12.6x ROAS for a Vancouver DTC Tea Brand

Paid social plus a 200-strong micro-influencer engine drove 12.6x ROAS, +56% AOV, and +30% checkout conversion.

Services:

Ad Design & Paid Social

Industry:

DTC food & beverage (tea & cafe)

Timeline

May 2021 to February 2024

Snapshot

  • 12.6x — ROAS

  • +56% — AOV

  • +30% — checkout conversion

The challenge

A Vancouver DTC tea and cafe brand needed high-ROAS paid social on a small budget, plus a full-funnel system behind it.

What I did

As fractional CMO, own strategy and execution across paid social, lifecycle, and influencer, so the ad spend sat inside a system rather than running alone.

The work

Meta Ads wired to Shopify and Klaviyo; a 200+ micro-influencer network with dynamic audience segmentation; a QR-code review reward with Zapier and ChatGPT response agents; and monthly content calendars produced across the Adobe suite and Canva.

Stack: Meta Ads, Shopify, Klaviyo, Make.com, Trello, Zapier, ChatGPT, Adobe suite, Canva

  • Return: 12.6x ROAS

  • Basket: +56% AOV, +30% checkout conversion

  • Owned audience: +66% Instagram, 2,000+ email subs via a Daily Hive partnership, 100+ Google reviews at 4.7 stars

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